Last Updated: January 2025
1. Agreement to Terms
By accessing and using the SparkleIgnite platform and website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on SparkleIgnite's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modifying or copying the materials
- Using the materials for any commercial purpose or for any public display
- Attempting to decompile or reverse engineer any software contained on SparkleIgnite's website
- Removing any copyright or other proprietary notations from the materials
- Transferring the materials to another person or "mirroring" the materials on any other server
3. Service Description
SparkleIgnite provides an advanced business analytics platform that includes real-time dashboards, predictive analytics, reporting tools, and data integration services. Services are provided "as is" and subject to availability.
4. Acceptable Use
You agree not to use the SparkleIgnite platform for:
- Any unlawful purpose or to solicit others to participate in unlawful conduct
- Violating any international, federal, provincial or state regulations, rules, laws, or local ordinances
- Infringing upon or violating any intellectual property rights
- Harassing or causing distress or inconvenience to any person
- Obscene or abusive material
- Disrupting normal flow of dialogue within the website or services
5. Disclaimer
The materials on SparkleIgnite's website are provided on an 'as is' basis. SparkleIgnite makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
6. Limitations
In no event shall SparkleIgnite or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on SparkleIgnite's website, even if SparkleIgnite or an authorized representative has been notified orally or in writing of the possibility of such damage.
7. Accuracy of Materials
The materials appearing on SparkleIgnite's website could include technical, typographical, or photographic errors. SparkleIgnite does not warrant that any of the materials on its website are accurate, complete, or current. SparkleIgnite may make changes to the materials contained on its website at any time without notice.
8. Links
SparkleIgnite has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SparkleIgnite of the site. Use of any such linked website is at the user's own risk.
9. Modifications
SparkleIgnite may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Indonesia and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
11. User Accounts
When you create an account with SparkleIgnite, you are responsible for maintaining the confidentiality of your account information and password. You are responsible for all activities that occur under your account. You agree to notify SparkleIgnite immediately of any unauthorized use of your account.
12. Data Ownership
You retain all rights to the data you upload to the SparkleIgnite platform. We do not claim ownership of your data. However, you grant SparkleIgnite a license to use your data for the purpose of providing our services and improving our platform.
13. Service Availability
While we maintain a 99.99% uptime SLA, SparkleIgnite does not guarantee uninterrupted service availability. We will not be liable for any damages resulting from service interruptions, scheduled maintenance, or force majeure events.
14. Payment Terms
Subscription fees are billed according to the plan selected. Payment must be made according to the billing cycle specified in your subscription agreement. Late payment may result in suspension of service.
15. Cancellation
You may cancel your subscription at any time by providing written notice. No refunds will be issued for partial months. For annual subscriptions, we offer a 30-day money-back guarantee.
16. Intellectual Property Rights
The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by SparkleIgnite, its licensors, or other providers of such material and are protected by Indonesia and international copyright, trademark, and other intellectual property laws.
17. Indemnification
You agree to indemnify, defend, and hold harmless SparkleIgnite and its owners, managers, employees, and agents from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of the website or violation of these terms.
18. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: legal@sparkleignite.com
- Mail: Legal Department, SparkleIgnite, Jakarta, Indonesia
- Phone: +62 (21) 555-1234